1. Request deletion from AI Reply Solutions
If you used a Meta product, including WhatsApp, Facebook, or Instagram, to interact with a business using AI Reply Solutions and want us to delete personal information that we hold, email aireplysolutions@gmail.com with the subject line “User Data Deletion Request”.
Please include the business you contacted, the channel you used, the phone number, email address, or account identifier used in that interaction, and enough information for us to locate the records. Do not send passwords, access tokens, or other secrets.
2. Contact the business first where possible
The business you contacted normally decides why customer communications are processed and is usually best placed to delete or correct its customer records. Contact that business first. You may also contact us directly using the instructions above; we will verify the request and work with the relevant business where needed.
3. Workspace owners
If you own an AI Reply Solutions workspace, sign in and use Account Security → Delete account to permanently delete the workspace, its team logins, conversations, leads, appointments, automations, integration credentials, and internal notifications. This action cannot be undone.
4. What happens next
We will acknowledge the request, take reasonable steps to verify identity and authority, and delete or anonymise applicable information unless we must retain limited information for legal, security, fraud-prevention, dispute, or backup purposes. If we need more information to identify the records, we will explain what is needed. Deleting data held by AI Reply Solutions does not delete information retained independently by Meta or another connected service; their own deletion processes apply to that information.
5. Contact
For a deletion request or privacy question, email aireplysolutions@gmail.com. See our Privacy Policy and Terms of Service for more information.