AI Reply Solutions is becoming the communication layer between your customers and the systems that run your business. This public roadmap shows what works now, what we are building next, and where the platform is going.
Every connector will feed the same conversation history, automation engine, and lead record. Businesses should not need a different workflow for every channel.
Embed the assistant on any business website to capture visitors, answer questions, qualify enquiries, and continue conversations in the shared inbox.
Connect a Telegram bot to the same automation and booking workflows without requiring Meta Business verification.
Connect a Google account directly to receive new customer emails, send grounded replies in the original thread, and turn suitable enquiries into appointments.
Install the shared Slack app into a customer workspace for AI chat, keyword workflows, human handoff, and an autonomous channel-specific product store.
/chat, /human, and /storeCapture hosted forms, website enquiries, and custom lead sources without requiring an external messaging-provider approval.
Pair the optional private-beta Chrome companion with the customer’s own WhatsApp Web session for one-to-one AI and keyword replies. This route is unofficial and carries account-restriction and website-change risk.
Connect the business’s own Twilio number for signed inbound webhooks, two-way replies, keyword workflows, delivery tracking, and opt-out enforcement.
Use the same customer-owned Twilio number to answer callers, disclose that the receptionist is AI, transcribe each request, and speak the response.
Bring account mentions and direct messages into the shared inbox through the official X API when the connector is implemented.
Bring social enquiries into the hub after approved business onboarding can be offered reliably.
The official Meta route is preserved but not currently available for launch. It remains on hold until approved business onboarding can be offered reliably.
Channels bring conversations in. Automations make those conversations useful by moving each lead toward the right business outcome.
Hosted and embeddable Website Chat, Telegram, Gmail, hosted lead forms, secure webhooks, shared inbox, lead CRM, controlled automation, AI replies, Google Calendar booking, appointment reminders, cancellation, and rescheduling.
Conversation summaries, stronger qualification, and no-show recovery.
Quotes, invoices, payment links, retention workflows, reporting, and external CRM connections.
Roadmap note: priorities may change as we learn from businesses using the product. “Planned” describes product direction, not a guaranteed release date. Verification-dependent Meta channels remain separate from the no-Meta-verification launch path.
Start with the capabilities that are available now and follow the roadmap as the hub expands.
Ask about your workflow →Website Chat, Telegram, Gmail, Discord, Slack, X, SMS, and AI voice conversations can trigger controlled or AI-assisted replies, while hosted forms and secure webhooks capture enquiries directly. Available routes create CRM leads and shared-inbox records; connected conversations can hand off to a person, open channel-specific stores, and book appointments.
Each business connects its own Twilio account and verified Twilio number. Twilio bills that business directly; AI Reply Solutions stores the Auth Token encrypted and installs the signed SMS and voice webhooks automatically.
No. Each capability is labelled Available, Next, Planned, or Verification-dependent. The labels are intentionally visible so the roadmap does not present future functionality as a current feature.
The platform is designed around one channel-neutral automation engine. New connectors should reuse the same business knowledge, workflows, shared inbox, lead records, and booking logic.
Build your assistant today and add new channels and automations as the platform grows.
Create your workspace →No credit card required for the development preview.